Manufacturers

Appletter by e-mail

Shipments

Packages are generally dispatched within 2 working days of receipt of payment, and are shipped via Royal Mail Signed For or Airsure services. Shipping charges include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect your Purchases.

Returns

We fully understand our obligations under The Consumer Protection (Distance Selling) Regulations 2000 and The Sale of Goods Act. All items are put into the safe hands of the Royal Mail in a transportable condition. Any claims on us will only be considered if we can be shown to have been negligent. Should you not be happy with any item, then you have 7 working days to communicate with us that you wish to return that item. Carriage cost for the return of any item falls to The Customer, unless specifically excluded under the terms of the Act.  Refunds will only be processed once items have been received by The Supplier (Apple Pie House) in good condition.